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Cluck & Crunch Privacy Policy

1. Business Information

Cluck & Crunch is a restaurant brand operated by affiliated entities including:
ACOTS Kahului LLC
2412 1st Ave S
Seattle, WA 98134

ACOTS Lake City LLC
14330 Lake City Way NE
Seattle, WA 98125

Cluck & Crunch operates restaurant locations and services in Washington State and Hawaii.
For privacy inquiries, please contact:
📧 contact@cluckcrunch.com

2. Information We Collect
Cluck & Crunch primarily fulfills food orders through third-party ordering and delivery platforms.
We may receive customer information necessary to prepare and fulfill orders, including:

  • Name

  • Phone number

  • Email address

  • Delivery or pickup details

  • Order history

  • Payment confirmation details processed by third-party payment providers
     

3. Third-Party Ordering and Delivery Services
Cluck & Crunch relies on third-party service providers to process online orders and payments. These may include:

  • Otter ordering management platform

  • Food delivery providers such as DoorDash, Uber Eats, and similar services

  • Payment processing providers
     

These providers may collect customer information directly and operate under their own privacy policies. Customers are encouraged to review those policies when placing orders through third-party platforms.

4. How We Use Customer Information
Customer information may be used to:

  • Prepare and fulfill food orders

  • Provide customer service and order support

  • Verify transactions and prevent fraud

  • Improve restaurant operations and service quality
     

5. Information Sharing
Customer information may be shared with:

  • Ordering and delivery service providers

  • Payment processors

  • Technology vendors supporting restaurant operations

Cluck & Crunch does not sell customer personal information.

6. Data Security
Cluck & Crunch uses commercially reasonable security practices and works with secure third-party ordering and payment platforms to help protect customer information.

7. Children’s Privacy
Cluck & Crunch does not knowingly collect personal information from children under 13 years of age.

8. Updates To This Privacy Policy
Cluck & Crunch may update this Privacy Policy from time to time to reflect changes in business operations, technology, or legal requirements. Updated policies will be posted on our website or ordering platforms.

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